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  • Review of "Banner Bank" at Blaine
    ★ ☆ ☆ ☆ ☆
    I had an account at Banner bank for two years. Never had a bounced cheque, or an overdraft. We used the account to pay online bills and send wire transfers at $50 a pop. Out of the blue I was told that the account was being shut down, the only explanation being an "unsatisfactory relationship". They could, or would not, explain what that meant, and said I was being shut down with a large number of other account holders by head office. Banner bank was supposed to issue 2 months account closure notice, but only gave 10 days with the explanation that the branch manager quit, and nobody had taken over his tasks. Nobody bothered to call, email, or send a letter until we contacted them for a routine transaction. Our new bank asked for a Verification of Deposit form (VOD) to be signed by Banner. Banner refused saying it is against their policy to provide references. When told this was a VOD they still refused saying can only verify active accounts. Of course Banner has records or our past deposits, when asked if those could be verified they simply said "since you are no longer a client we will not help you." The staff and service at Banner bank was always very friendly and helpful. One day everything changed and the level of service became very poor. I do not know what is going on there but I am truly dis-satisfied with their service, beware of Banner Bank.
    By Mike Stoneman, June 08, 2017

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